Inspection Coordinator
& Dispatch Specialist
📍 Location: Remote — Colorado (Work From Home) | ⏱ Type: Full-Time | 📋 Status: Open Until Filled
💰 $22.00–$26.00/hr
Per the Colorado Equal Pay for Equal Work Act, compensation ranges are disclosed in this posting. Actual pay based on experience and qualifications.
Takes ~10 minutes.
Position open until filled.
About SeptiPro Environmental
SeptiPro Environmental is an inspection-only septic services company serving Colorado’s Front Range and surrounding regions. Our operation is built on clarity, professionalism, and reliability — and our Inspection Coordinator is the operational hub that makes it all run.
Position Overview
The Inspection Coordinator & Dispatch Specialist is the operational heartbeat of SeptiPro Environmental. This fully remote position manages daily inspection scheduling, dispatcher communications, customer interactions, billing coordination, and pre-inspection preparation. You are the primary point of contact for clients, Realtors, and closing companies — and a critical support resource for field technicians.
🏠 Remote Work Requirement: This position is currently fully remote. The successful candidate must have a dedicated home workspace that is quiet, free from distractions, has reliable high-speed internet, and is conducive to professional phone, radio, and email communications. In the future, a hybrid schedule (partial office/remote) may be required.
Key Responsibilities
Dispatch & Field Coordination
- Operate a two-way radio and company-issued cellular phone to communicate with field technicians throughout each shift
- Dispatch priority and escalated inspection calls to available technicians in the field
- Monitor the status and location of field staff for scheduling efficiency and safety check-ins
- Build the daily dispatch sheet and coordinate technician routes to maximize efficiency
- Provide real-time administrative support to technicians in the field
Customer Service & Appointment Management
- Answer incoming calls and respond to customer inquiries promptly and professionally
- Assist customers with booking inspection appointments and answering questions about the process
- Communicate with customers via phone, text, and email to confirm appointments and address concerns
- Serve as primary point of contact for Realtors and title/closing companies to coordinate scheduling and confirm deadlines
- Confirm site access, property logistics, and attendance requirements prior to each inspection
Administrative & Pre-Inspection Preparation
- Prepare all pre-inspection materials for technicians including property info, checklists, and client contact details
- Initiate the due diligence process with County Health Agencies and County Assessors for each inspection
- Process all incoming inspection requests submitted via the website
- Coordinate billing activity and assist customers with making payments (QuickBooks or equivalent)
- Maintain accurate and organized digital records for all inspections and customer accounts
Qualifications & Requirements
Required
- High school diploma or GED; associate’s or bachelor’s degree preferred
- Minimum 2 years of experience in an administrative, operations, customer service, or dispatch role
- Proficiency in computers, tablets, and standard office software
- Experience with or ability to learn QuickBooks for billing and payment tracking
- Exceptional verbal and written communication skills in English
- Strong multi-tasking ability and high attention to detail
- Reliable high-speed internet and a dedicated, distraction-free home workspace
Preferred (Not Required)
- Previous experience as an office manager, operations manager, or dispatch coordinator
- Familiarity with payroll software (ADP, Gusto, Paychex, or similar)
- Experience in real estate, title, or inspection industries
- Bilingual — ability to communicate in Spanish is a strong advantage
- Experience managing customer relationships in a service-based business
Compensation & Benefits
- Base Pay: $22.00–$26.00/hr (based on experience and qualifications)
- PTO: Accrual begins following 90-day probationary period
- Company-provided equipment: Cellular phone, two-way radio, computer system
- On-the-job training for scheduling, dispatch, and company-specific systems
- Health, dental, and vision insurance not currently offered.
Apply for This Position
Complete the application below. A member of our team will follow up with qualified applicants within 5–7 business days.
SeptiPro Environmental is an Equal Opportunity Employer. Position open until filled.